Health communication can shape what people understand, what they believe they can do, and what they ultimately do next.
I work with healthcare organizations, medical practices, health tech companies, researchers, and nonprofit health organizations to apply health communication and behavioral science to real-world challenges.
My work can range from a focused communication audit or workshop and training to ongoing advisory support.
Make communication part of the strategy.
Health communication happens throughout the care experience, from conversations with clinicians and treatment decisions to educational materials, instructions, and follow-up communication. But those communications may come from different people, teams, and systems, without anyone examining whether they work together to help someone reach a successful health outcome.
The result can be gaps between what an organization communicates, what it intends people to understand, and what people actually understand and do.
I help department chairs, department administrators, and practice managers look across that health communication experience: identifying where people are falling off the path to success, understanding why, and determining where better health communication—grounded in health literacy and behavioral science—can help move them forward.
Ways we might work together:
- Health communication strategy, cohesion, and audits
- Patient communication journey mapping
- Identification of communication failure points
- Health literacy and plain-language assessment
- Clinician and staff communication training
- Teach-back strategies
- Patient education and communication across the care experience
- Behavior change and self-efficacy strategies
- Measurement and evaluation
The goal is bigger than clearer communication. It’s a cohesive health communication strategy that gives people the information, understanding, support, and motivation they need to move toward better outcomes, while also helping organizations improve the outcomes and performance they already measure.
Turn behavior change theory into something your team can build.
Health tech has an extraordinary ability to put health information, tools, and support directly into people’s hands. But access to information doesn’t guarantee engagement or action.
I work with health tech teams to bring health communication and behavioral science into the development of content, messaging, and product experiences, including tactical use of AI to personalize and scale communication without losing the human connection that builds trust.
Ways we might work together:
- Health communication strategy
- Behavior change strategy
- Health literacy
- Content and messaging strategy
- AI-enabled communication and personalization
- User communication journey mapping
- Self-efficacy and motivation
- Engagement and adherence
- Workshops and team training
- Content and communication audits
I can work across product, content, growth, marketing, and leadership teams, translating research and behavioral theory into practical strategies teams can actually use.
Bring health communication expertise to the work.
Communication can influence whether someone participates in a study, understands an intervention, stays engaged, acts on health information, or benefits from a program.
I work with researchers and mission-driven health organizations to make health communication an intentional part of their work from the beginning.
For researchers and academic teams, that can include:
→ Grant and study planning
→ Recruitment strategy and messaging
→ Participant-facing materials
→ Health literacy
→ Engagement and retention communications
→ Intervention content and messaging
→ Behavior change and self-efficacy
→ Communication evaluation
→ Dissemination and translation of findings
For nonprofit health organizations, I advise on communication strategies, educational content, health literacy, behavior change, and programs designed to help people understand and act on health information.
Organizations I've Worked With
My work has spanned healthcare, health technology, nonprofit health, academia, and health education.
Need a health communication perspective?
If you see an opportunity to use health communication, behavioral science, health literacy, or emerging technology to create better experiences and better outcomes, I’d love to hear what you’re thinking about.